Past Presentation - OPERA Online Presentation - 'Incident Investigation'

Speaker: Roger Stokes, BakerRisk Europe

Presentation synopsis: 

The presentation comprises a brief introduction to incident investigation, including why we investigate, the stakeholders involved and their different agendas, the investigation process, terminology, causes and root causes.

This is followed by a case study that includes a timeline, building a simple fault tree, a description of the scientific method and its application, use of subject matter experts and the benefit of drilling down to establish root causes.  This leads to the identification of recommendations and lessons learned. 

Finally there is a brief overview of investigation pitfalls and tips.

The presentation should be of interest to claims investigators, claims handlers, risk engineers and underwriters.

Speaker Bio:

Roger graduated from UMIST in 1982 and joined ICI’s Mond Division where he initially worked in a technical capacity, before moving into plant management in 1987.  In 1992 he joined a firm of Loss Adjusters dealing with commercial insurance claims in the high hazard processing industries.  He joined Baker Risk in 2015 and works out of the UK office as part of the Process Safety Group, where his work is currently focused on incident investigations, insurance risk engineering and process safety management.

He has presented at various conferences on process safety issues and incident investigation.  In 2018 he co-authored a number of sections in the latest (3rd) edition of the CCPS book: Guidelines for Investigating Process Safety Incidents.  He is a member of the IChemE’s Loss Prevention Bulletin editorial panel and a Fellow of the IChemE.

This presentation is available to download from the OPERA Members Area of the website for current members only.

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